RETURN POLICY
Check your shipment immediately and return within a timely manner. Stop Falling Productions strives for 100% Customer Satisfaction and we use only the highest quality manufactures. We want you to be able to wear our product and enjoy a quality professional garment. We will exchange any product for correct size or quality control.
How to Return
- Return by USPS or UPS (at your cost) the completed return form and product to:
Stop Falling Productions
237 E. Fifth Street
PMB 159
Eureka, MO 63025 - Include a note of what you’d like us to replace with a different size, color or style, or to credit your account.
- Return by USPS or UPS (at your cost). Must include PMB 159 or Post Office with not accept.
SHIPPING
Our goal is to ship same day the order is placed. Cut off time is 3:00 p.m. CST.
We ship flat rate per order both nationally and internationally.
– Continental U.S. Shipping: $6.95 per order
– Lower U.S. Shipping*: $10 per order
– Canada Shipping: $17.00 per order
– International Shipping: International Airmail: $25.00 per order
*Lower U.S. includes: Alaska, Hawaii, Puerto Rico, US Virgin Islands, American Samoa
PAYMENT
We accept Visa, MasterCard, Discover and American Express and PayPal
School Purchase Orders are accepted by faxing order to 636-257-2092 or mailing to above address.
MAILING ADDRESS
Stop Falling Productions
237 E. Fifth Street
PMB 159
Eureka, MO 63025
Toll-Free: 1-800-362-9511
Locally: 1-636-257-1335
Fax: 636-257-2092
OFFICE HOURS
Varies During Conference Season
Office Hours:
Monday-Friday
9:00am-5:00pm CST
PRIVACY POLICY
Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned!
Any information you provide will be held with the utmost care and will not be used in ways that you have not consented to. If you have any questions, please feel free to call or email us.